Your Speech Factory AB and its affiliated companies (herein referred to as “YOUR SPEECH FACTORY”, “we”, “our” or “us”) respect your right to privacy and we take our related legal obligations seriously. We aim to be transparent at all times about our treatment of your information. Therefore, we developed this policy that covers how we collect, use, store, disclose and transfer your information for the purpose of enabling you to make an informed decision about your relationship with us, so please read it carefully. By continuing browsing our website and/or using or interacting with our services, you are consenting to the use of your information as explained in this policy.
The type of information we collect will depend on the circumstances and the service you are using, e.g. we require your email address when you subscribe to a newsletter, we require additional information when you register for an YOUR SPEECH FACTORY account. YOUR SPEECH FACTORY will maintain and process all your personal data (i.e. all kinds of information that directly or indirectly may be referable to you as a natural person who is alive) in compliance with applicable law and will not pass on your personal data to third parties, other than as explicitly described in this policy. If you provide any personal data about other individuals than yourself, you must ensure you (i) have their permission to provide their information to us; and, (ii) have made them aware of the terms of this policy.
When you use our services and browse our website, we automatically record information about your usage of those services, your browsing, your interaction with our emails as well as information about the device you are using and your internet connection. We do this in two ways:
Log data: When you use our services, certain information gets recorded in our log files such as your device’s Internet Protocol (IP) address, its unique ID, its operating system and location, and your browser type, the pages you viewed, cookie information and referral links (the link that sent you to a particular web page).
Tracking technologies: In conjunction with our log data, we may use tracking technologies such as tags on our web pages and cookies (cf. section 5 below). These technologies enable us to recognize your device and to track your interaction with our services, website, emails and adverts.
Please note that to the extent that non-personal data is combined with personal data, we treat the combined information as personal data for the purposes of this policy.
2. USE, STORE AND SECURITY
We will use the information that we collect, including your personal data, to provide, maintain, protect, improve, and promote our website and services to you in accordance with your preferences and as otherwise stated in this policy.
YOUR SPEECH FACTORY is headquartered in Sweden, where YOUR SPEECH FACTORY will store and process your information. If you have showed an interest with YOUR SPEECH FACTORY by e.g. downloading an YOUR SPEECH FACTORY produced handbook, YOUR SPEECH FACTORY will store your information if we can prove your continued interest with YOUR SPEECH FACTORY. However, YOUR SPEECH FACTORY evaluates that you are no longer engaged or showing interest with YOUR SPEECH FACTORY, then the collected information will be anonymised within two (2) years. Furthermore, the YOUR SPEECH FACTORY group will only process your information as described in this policy in every country.
We maintain appropriate organisational and technological safeguards to help protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal data we hold about you. We also seek to ensure that our service providers do the same. Unfortunately, no system can be guaranteed as completely secure and there is an inherent risk in transmitting information over the Internet. It may be possible for an unrelated party to intercept or access such transmissions unlawfully. If you believe that your personal data under our control has been compromised, including access to any accounts you hold with our services, please contact us immediately using the details below.
3. SHARE AND DISCLOSE
To improve your experience of our services and brands, information about your use of our services may be shared between YOUR SPEECH FACTORY companies for the purposes of research, analysis and marketing. In addition, an YOUR SPEECH FACTORY company may provide data processing services on behalf of other companies within the YOUR SPEECH FACTORY group. For example, most of our newsletter subscription services are managed by YOUR SPEECH FACTORY International AB. We may also share anonymised information publicly, e.g. statistics about the general use of our website and services.
We may disclose your personal data to law enforcement agencies, government/regulatory bodies, internet service providers and content protection organisations as required or allowed by law.
We reserve the right to transfer your personal data in the event that we sell or transfer all or a part of our business or assets so that the buyer can continue to offer you the services. We will make reasonable efforts to provide you with advance notification of the transfer of your information in such circumstances.
4. YOUR RIGHTS
If you wish to stop receiving marketing communications from us then please click on the “unsubscribe” link at the bottom of the relevant newsletter. Please note that this will not unsubscribe you from all communications, only the newsletter in question and as such you will need to perform this action for each of the newsletters you are subscribed to. If you wish to opt-out completely then please contact us by using the details provided below. Please note that you cannot unsubscribe from some service-related messages.
If you would like to know what personal data we hold about you or would like us to delete your personal data from our records then please contact us by using the contact details below. We will take reasonable efforts to supply, correct or delete personal data about you on our files within a reasonable time. To protect your privacy, we will require you to prove your identity before granting access to your personal data. Please note that we may be required to retain certain information by law and/or for own legitimate business purposes.
5. COOKIES AND TRACKING TECHNOLOGIES
A cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. A cookie contains limited non-personal data, usually a unique identifier and the name of the website. This enables a website to recognise you as you move around the website and/or each time you revisit. Cookies are used for a wide variety of purposes such as to keep you logged in, to remember your preferences and settings, to analyse how the website is used by you, and to serve advertising to you. Cookies may be served to you by the website you are visiting (a "first-party cookie") or by another organisation providing services to that website, such as an analytics company (a "third-party cookie"). They will either be stored for the duration of your visit (a "session cookie") or they will remain on your device for a fixed period, which could be months or even years, to remember you across multiple browsing sessions (a "persistent cookie").
SERVICE: APSIS One
COOKIE: Apsis One
EXPIRES: ≤ 731 days
PURPOSE OF USE: We use our own service APSIS One to analyse website behaviour of visitors for the purpose of improving our services, providing adaptive web content and serving tailored marketing.
5.1.1 MANAGE COOKIES
5.2 OTHER TRACKING TECHNOLOGIES
Web pages and emails from YOUR SPEECH FACTORY may contain a small transparent image file or line of code (known as web beacons/gifs, page tags, script) to record how you interact with them. These are used to help us to better analyse and improve our services based on your browsing behaviour and interests. For example, by knowing which web pages you visit or which elements of a page you viewed, when and for how long, whether you viewed and/or clicked on a link on the website or whether you opened or clicked on marketing emails sent to you.
This policy may be updated from time to time and you should frequently check this policy for updates. When we change the policy in a material way, a notice will be posted on our website. The date of the most recent update will appear at the top of this page.
7. CONTACT US
If you have any questions or concerns about YOUR SPEECH FACTORY’ collection, use, storage, disclosure or transfer of information, or the cookies and tracking technologies used, or if you believe there has been a breach of this policy, please email us at .com or contact us via regular mail to Your Speech Factory AB, att: Privacy, Lokstallsgatan 12, 216 46 Limhman, Sweden. All such communications are examined and replies are issued where appropriate and as soon as possible. We may contact you during the process to seek any further clarification if necessary.